Terms and Conditions at Himalayan Homestay
Booking Policy:
A credit card authorization or an advance deposit equivalent to 1 night stay amount or 50% of the total stay amount, whichever is higher, is required at the time of making the reservation as a guarantee to hold the reservation on confirmed basis.
Modification/Cancellation Policy:
- Modification or cancellation made 15 or more days prior to the arrival date shall not incur any cancellation charges.
- Modification or cancellation made between 15 to 3 days prior to the arrival date shall incur cancellation charges equivalent to 1 night stay amount or 50% of the total stay amount, whichever is higher.
- Modification or cancellation made 72 hours prior to the arrival date shall incur cancellation charges equivalent to 100% of the total cancelled stay amount.
Payment Policy:
Payment can be made using the credit card, payment gateway link or deposit in the bank account before the due date.
Applicable Taxes:
Taxes are as applicable at the time of reservation.
Refund Policy:
The refund will take 5-7 working days to process. The amount will be credited to the customer's bank account.
Arrival & Departure Policy:
- Check-in time is 12 PM while Check-out time is 11 AM.
- Early check-in and late check-out are chargeable as per the Homestay’s policy.
- Guests must present valid photo identification at check-in (Indian Aadhaar Card, Indian Driver’s License, Indian Voter ID card, Indian or International passport).
- PAN cards are not accepted.
Child Policy:
Child sharing and extra bed charges policy details.
Delay in Travel Policy:
In case of guest-facing delay or cancellation of travel, cancellation charges apply.
Standard Discount Policy:
Not two discounts/offers/benefits can be clubbed together.
Stay Extension:
Policy on extending stay at Himalayan Eco Homestay.
Rights Reserved:
- Himalayan Eco Homestay reserves the right to refuse or cancel any reservation without prior information.
- Himalayan Eco Homestay reserves the right to refuse check-in in the absence of a valid identification document.